Legal
Privacy
Policy
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we keep it safe.
Last updated: March 23, 2026
1. Introduction
TopAccounts ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our Platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly (such as name, email address, payment details, and account credentials submitted during registration or transactions), information collected automatically (such as IP address, browser type, device identifiers, and usage data via cookies and analytics tools), and information from third parties (such as identity verification services and payment processors).
3. How We Use Your Information
We use the information we collect to: operate and improve the Platform; process transactions and manage escrow; verify user identity and prevent fraud; communicate with you about your account, transactions, and Platform updates; personalize your experience; comply with legal obligations; and enforce our Terms of Service.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to recognize you, remember your preferences, analyze Platform performance, and deliver relevant content. You can control cookie behavior through your browser settings. Disabling certain cookies may affect your ability to use some features of the Platform.
5. Sharing of Information
We do not sell your personal information. We may share your information with: payment processors and escrow service providers to complete transactions; identity verification providers; analytics and marketing partners (in aggregated or anonymized form); law enforcement or regulatory authorities when required by law; and successor entities in the event of a merger or acquisition.
6. Data Retention
We retain your personal information for as long as your account is active, as needed to provide services, or as required by law. When you delete your account, we will remove your personal data within 90 days, except where retention is required for legal, fraud prevention, or dispute resolution purposes.
7. Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and keep your login credentials confidential.
8. Your Rights
Depending on your location, you may have rights to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; restrict or object to processing; and data portability. To exercise any of these rights, contact our support team through the Help Center. We will respond within 30 days.
9. Children's Privacy
The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
10. Third-Party Links
The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any international transfers, in accordance with applicable data protection law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through an in-platform notice. Your continued use of the Platform after changes become effective constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our Data Privacy team through the Help Center. We aim to respond to all privacy inquiries within 5 business days.